A compliance-grade operating system for a government-funded training business.
Enrolment, corporate bookings, attendance, assessment and government grant claims were spread across spreadsheets, email threads and a disconnected learning platform. Every funded claim was assembled by hand — and an error meant funding clawed back.
One system covering the full lifecycle: catalogue, enrolment, corporate and individual bookings, payments, attendance, assessment and certification — wired directly into the national skills authority over secured certificates, with separate portals for learners, trainers, corporates and administrators.
Claims are now generated from the same records that run day-to-day operations, so funding reconciles automatically and the audit trail is a by-product of doing the work. Enrolment can grow without adding administrators.
Channels (WhatsApp, Web portal, Email) feeds into Application layer — Training Management System (Enrolment, Corporate bookings, Assessment, Certification) feeds into Integration (Government skills API over mTLS, Payment gateway) feeds into System of record — One ledger (Grants, Invoices, Claims, Attendance).